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STORE POLICY

CUSTOMER CARE

Elusive Jams is committed to your order, every step of the way. If you have any questions with placing your order, please email or call us directly. 

We offer a 100% satisfaction guarantee on shipments. Please contact us at elusivejams@gmail.com for instructions on how to receive a credit or replacement for any damaged item. Please provide a description and images of the damage to expedite the replacement or credit.

PRIVACY & SAFETY

I’m a privacy & safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.

 

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

WHOLESALE INQUIRIES

For wholesale inquires, please email us at elusivejams@gmail.com. We do not use any third-party distributors. Wholesale orders and fulfillment are managed by us directly. If you suspect fraud or are contacted by a vendor offering to wholesale our brand or products, please contact us immediately. 

PAYMENT METHODS

- We accept all credit / debit cards. Please see our terms and conditions before placing an order.

- Offline Payments, such as checks, PayPal and other payment methods can be made in advance. Please contact us directly if you wish to pay by these methods.

All forms of payment must be cleared and funds received before any order will ship or be available for pickup.

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